ConversionCRM is built by a small team. You get a real person, not a ticket queue. Email us — we will reply the same day.
Setup help, bugs, dashboard questions, email delivery issues.
support@conversioncrm.coSSO, SLA, custom volume, white-label, or onboarding support.
ceo.conversioncrm@gmail.comPaste one script tag before </body> in your app and call ccrm.identify(userId, { email }) after login. Page views, clicks, and time on page are tracked automatically. Most installs take 3 minutes or less. See the developer guide for framework-specific examples.
First confirm you have set a sender name and reply-to address in Settings. If using your own SMTP, verify the credentials by sending a test message. If using the default Resend path, check your workspace's monthly email quota. Still stuck — email support@conversioncrm.co with your workspace ID and we will diagnose it.
Email support@conversioncrm.co with your workspace ID and the change you need. Downgrade, upgrade, and cancellation all happen within one business day. No cancellation fees.
Yes — see the payment policy for full details. We offer pro-rata refunds within 14 days of a charge if the product did not work as described. Email support with your workspace ID.
Yes. Scale plan and Enterprise customers get a 30-minute onboarding call and priority email support. Email ceo.conversioncrm@gmail.com to schedule.