What we have shipped

• Added full Resources library: whitepaper, 2 guides, 2 checklists, 2 templates, case studies hub, and contribute page.
• Added inline SVG infographics to all 5 blog posts at the most useful anchor points.
• Fixed Resources nav dropdown to show direct links to each resource type instead of anchor links.
• Fixed homepage canonical from non-www to www — resolved "Page with redirect" in Google Search Console.
• Added FAQ page schema (FAQPage JSON-LD) and SoftwareApplication schema to pricing page.
• Added Q/A direct-answer blocks to all 12 compare and solutions pages for AI engine indexing.
• Updated sitemap.xml to 36 URLs including all resources, blog, and legal pages.
• Added llms.txt for AI crawler indexing.

• Launched the blog with 5 articles: conversion benchmarks, 6 levers, freemium vs free trial, PLG vs sales-led, and a pillar guide.
• Added dual-path email delivery: Resend (default) or customer SMTP. Supports Gmail, Outlook, SES, Postmark, SendGrid.
• All 8 lifecycle emails now send under the workspace owner's sender name with custom reply-to.
• Added per-trigger cooldowns and the one-email-per-user-per-batch guardrail.
• Paying users (Paid stage) are permanently excluded from all lifecycle email.
• Added the limit-upgrade email: fires when a user hits a real usage quota.

• Launched 6-layer engagement scoring (recency, frequency, depth, key feature, time spent, buying intent) recomputed nightly and live every 3 seconds.
• Launched 7 automatic lifecycle stages: Signup, Onboarding, Active, Conversion ready, Going quiet, Churned, Paid.
• Launched the real-time user dashboard with score breakdown, stage badge, and activity feed per user.
• Added the manual email composer for sending personal messages to any user from the dashboard.
• Added the tracking snippet API: page views, clicks, time on page, and SPA route changes auto-tracked.
• Added ccrm.identify() and ccrm.track() client-side methods.
• Added the REST API for server-side events.

ConversionCRM entered private beta with workspace creation, API key provisioning, and the core tracking infrastructure. Beta workspaces lock in their plan price forever.